Terms of Service

Effective Date: June 1, 2025

Welcome to russandpao.com (the "Site"). By accessing or using this Site, you agree to be bound by the following Terms of Service (“Terms”), which govern your use of our website, services, digital content, and any purchases made.

1. Use of Our Site

You must be at least 18 years old or have the permission of a parent or guardian to use this Site. You agree to use our website for lawful purposes only and not to misuse any content, services, or features.

2. Products & Services

We offer digital content, merchandise, scheduled sessions, event access, and personalized services. All purchases are final unless otherwise stated. For questions about your order, please contact contact@russandpao.com.

3. Scheduling & Cancellations

For any scheduled sessions or personalized services, cancellation or rescheduling requests must be made at least 24 hours in advance. Requests made within 24 hours of the scheduled time may be non-refundable and non-transferable.

4. Intellectual Property

All content on the Site—including text, images, videos, logos, programs, and designs—is the intellectual property of Russell & Paola Mayfield LLC or its content creators. You may not reproduce, distribute, or use our content without written permission.

5. Payments

All payments are processed securely via trusted third-party providers. By purchasing, you authorize us to charge your selected payment method for the total amount of your order.

6. Refund Policy

Due to the nature of digital products and personalized services, all sales are final. Exceptions may be made at our discretion. Please email us at contact@russandpao.com for any concerns.

7. Account & Access

If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use—or inability to use—our Site or services. All content is provided "as is" and "as available."

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the Site after any changes indicates your acceptance of the revised Terms.

10. Contact

For questions about these Terms, or for support with a product or service, please email us at contact@russandpao.com.