Privacy Policy

Effective Date: June 1, 2025

Russell & Paola Mayfield LLC ("we," "our," or "us") operates russandpao.com (the "Site"). This Privacy Policy outlines how we collect, use, protect, and disclose your information. By using this Site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, billing/shipping details, and other voluntarily provided data.

  • Technical Information: IP address, browser type, device data, and usage patterns collected automatically through cookies or analytics tools.

  • Client Submissions: Any private communications, voice/video recordings, or materials shared for custom services, feedback, or session-based interactions.

2. How We Use Your Information

Your information may be used to:

  • Fulfill orders and deliver purchased services

  • Provide personalized support or consultations

  • Improve user experience and functionality of the Site

  • Communicate important updates, offers, or follow-ups (with consent)

  • Showcase testimonials or content clips for marketing purposes (with prior written or recorded consent)

3. Mutual Confidentiality & Non-Disclosure Agreement (NDA Terms)

All content and communication exchanged between Russell & Paola Mayfield LLC and clients is considered mutually confidential.

By using our services or communicating through russandpao.com, both parties agree to the following:

  • Any personal, business, creative, or sensitive information shared (verbally, in writing, or digitally) between the client and Russell & Paola Mayfield LLC will be treated as confidential.

  • Neither party may copy, share, distribute, reproduce, or publish any part of conversations, documents, recordings, or media provided by the other without written consent.

  • Clients may be asked to provide consent to share select portions of recordings, screenshots, or testimonials for marketing, promotional, or educational purposes. This will never occur without documented approval.

  • These terms apply to all services and communications and remain in effect even after services conclude.

4. How We Share Your Data

We do not sell or rent your personal information. We may share limited data only when necessary with:

  • Trusted payment processors and fulfillment partners

  • Legal authorities if required for compliance or legal protection

  • Internal team members operating under confidentiality agreements

5. Data Security

We take appropriate technical and administrative measures to safeguard your data. While we use encrypted systems and secure platforms, no digital system is entirely risk-free. By using this Site, you accept this inherent risk.

6. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your information (where legally permitted)

  • Opt out of marketing communications at any time

Contact contact@russandpao.com for any data-related requests.

7. Cookies

We use cookies and tracking technologies to enhance functionality, personalize experiences, and analyze traffic. You may disable cookies in your browser settings, though some features may be affected.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Effective Date.” Your continued use of the Site constitutes acceptance of these changes.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or data usage, please contact:

contact@russandpao.com